FAQ - Frequently Asked Questions and Answers

What can I expect on my first visit?

At Definitive Dental, we endeavor to make each visit as comfortable as possible. Our warm and friendly staff will welcome you, walk you through your appointment, and answer any questions you have. Our clinic offers a number of amenities like complimentary towels, television programming, and internet radio to make your visit a pleasant one. 


Prior to your first visit, we’ll ask you to fill out paperwork with your medical history, or arrive early to complete it in office. We’ll then start with diagnostics like x-rays as part of a dental exam to determine how healthy your teeth are, and if you have any conditions that call for treatment. We take pride in guiding our patients to complete oral health with treatments that create long-lasting results.


We also have a range of payment and financing options if you need them. Be sure to see our special offers to learn about the ones you’re eligible for.


Our patients appreciate our approach and their experience at our clinic, and it’s for precisely this reason that once they make a first visit, they tend to stick with us and consider us their primary dental caregivers going forward. Feel free to read about some of what they have to say about us here.

See photos of our office on our About Us page.

What dental services do you provide?

Definitive Dental is a full-service dental clinic, with a range of dental treatments on offer, including general dental for the whole family, cosmetic dentistry, and restorative dental procedures like implants and dentures. 


We’re the preferred dentists in the Grand Prairie, Texas area for patients who want to schedule routine 6-month dental exams and cleanings to maintain their oral health long-term. 


Have a look through our services section for a better understanding of everything we’re able to do for you.

Is this a pain-free dental practice?

Yes. We provide a Profound Numbing Guarantee, an assurance that your treatment will be a pain-free and comfortable experience. If you do begin to feel pain, we’ll immediately pause the treatment to administer more anesthetic, and only continue when we’re confident that you’ll be comfortable.

Can I see patient reviews of your practice?

We take pride in delivering a comfortable experience for our patients during their visits. We have over 300 5-star reviews from happy patients. You can read what they have to say here.

Can my whole family come in for treatment on the same day?

Our clinic is purpose-built to accommodate your entire family on the same day. We regularly treat patients of all ages and take the time to understand their unique dental and medical histories before providing treatment. Most of our patients consider us as their primary dentists to schedule routine dental appointments for their families and themselves. Learn more about our family dentistry services on this website.

Do you offer cosmetic dentistry?

We’re proud to have been rated as among the top three cosmetic dentists in Grand Prairie, Texas. We offer a full array of cosmetic dental procedures, including teeth whitening, SureSmile Aligners, dental crowns, dental bonding, and even full mouth reconstructions to completely transform your smile.

Can you provide dental implants?

We are experts in dental implants, from single implants to full implant dentures, to restore normal function and appearance to your mouth.

Do you offer orthodontics?

Yes! We offer SureSmile treatment to bring crooked teeth into the right position. SureSmile aligners are a set of nearly invisible removable braces that fit over your teeth to gradually move them into the ideal position. It’s a revolutionary treatment that avoids the need for uncomfortable metal wire braces that need to be kept on all the time.

Get in touch with us for SureSmile treatment to perfect your smile.

What if I have an emergency?

If you have an emergency, call us at (972) 646-0660 to schedule an emergency appointment. We’ll do everything we can to see you on the same day.

Are you equipped to attend to a special needs patient?

We’re fully equipped to deal with patients with special requirements. Our caring staff will attend to you every step of the way when you’re with us. We also have special sedation options for patients with elevated anxiety. We’ll strive to ensure you’re comfortable throughout your visit.

How often should I visit the dentist?

We recommend appointments once every six months for routine dental exams and cleanings. These help us keep a tab on your oral health and avert problems before they become serious.

What kinds of insurance do you accept?

We accept all PPO dental insurance plans as well as children’s Medicaid and adult Medicare.

Do you provide financing options?

Yes, we do offer financing options. Some of the more popular options include Lending Club, CareCredit, and Greensky.

Do you have special offers available?

Yes! Find all our special offers and promotions page for details.

What are your credentials?

Our doctors have obtained their D.D.S. degrees. In addition, they’ve completed advanced training in many areas of general and surgical dentistry. We’re affiliated with the American Dental Association (ADA) as well as the Texas Dental Association (TDA) and Dallas County Dental Society. We’ve also been rated as among the top dentists in the Grand Prairie, Texas area by our patients.

Where are you located?

Our clinic is located in Grand Prairie, Texas and we see patients from all throughout the Dallas-Forth Worth area.


Our address is 2426 S. Carrier Pkwy Suite 102, Grand Prairie, TX 75051.

How do I make an appointment at Definitive Dental?

Simply fill out our contact form or give us a call or text at (972) 646-0660.

Do you have diagnostic services available?

Our clinic is equipped with cutting-edge technology and diagnostic devices including 3D x-rays and digital scanners.

What if I have questions about a procedure before I come in for a consultation?

Call us at (972) 646-0660 or write to us by filling out the contact form. You’ll find our staff friendly and more than happy to take your questions.

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